Shipping policy

KAPTAN ZONE par shopping karne ka shukriya! Hum aapke order ko jald se jald aur safai se aap tak pohchane ki poori koshish karte hain. Hamari shipping details neeche di gayi hain:
1. Order Processing Time
Tamam orders ko process hone mein 1 - 2 business days  lagte hain.
Weekends (Saturdays & Sundays) aur public holidays par orders dispatch nahi hote.
Agar orders ki tadad ziyada ho, toh processing mein thora time lag sakta hai. Is soorat mein hum aap ko email ya WhatsApp par agah kar dein ge.
2. Shipping Rates & Delivery Estimates
Delivery ka waqt aur charges aap ke address aur order value par depend karte hain:
Standard Delivery Time: 3 - 5 business days
Standard Shipping Charges: Rs. [199 / Flat Rate] (ya Free Shipping on orders above Rs. [2000])
Cash on Delivery (COD): COD orders ke liye delivery se pehle confirmation call ya SMS bheja ja sakta hai.
3. Order Tracking
Jaise hi aapka order dispatch hoga, aapko ek email/SMS milega jismein Tracking ID aur courier service ka link shamil hoga.
Aap us link se apne parcel ka status live track kar sakte hain.
4. Damaged or Lost Packages
Agar aapko parcel kharab (damaged) halat mein mile ya package khula hua ho, toh delivery boy se parcel receive na karein aur fawran hum se rabta karein.
Unboxing ki video lazmi banayein taake kisi bhi kharabi ki soorat mein claim asaani se process ho sake.
5. Address Changes
Order place hone ke baad agar aap address badalna chahte hain, toh 24 ghante ke andar hamare customer support se rabta karein. Order dispatch hone ke baad address change karna mumkin nahi hoga.
6. Contact Us
Agar aapka shipping se mutalliq koi bhi sawal hai, toh hum se rabta karein:
Email: [pandastock4321@gmail.com]
WhatsApp / Phone: [0309-4600545]
Store Address: [Pakistan]