Frequently Asked Questions (FAQs)

✨ Welcome to KAPTAN ZONE! ✨
Yahan hum ne hamare customers ke aam taur par pochay janay walay sawalat ke jawabat diye hain:

🛍️ 1. Order kaise place karein?
Website par apni pasandida product select karein, "Add to Cart" ya "Buy Now" par click karein aur apna delivery address fill karke order confirm karein.

🚚 2. Delivery mein kitna waqt lagta hai?
Normal delivery timing 3 se 5 working days hai. Heavy demand ya kisi disruption ki wajah se thora waqt ziyada lag sakta hai.

💰 3. Delivery charges kitne hain?
Standard delivery charges Rs. 200 hain. Agar aap Rs. [ 3000] se ziyada ki shopping karte hain to delivery FREE hai! 🎉

💵 4. Cash on Delivery (COD) available hai?
Haan! 🥳 Hum poore Pakistan mein Cash on Delivery (COD) ki sahulat faraham karte hain.

📦 5. Agar parcel kharab ya wrong mile to kya karein?
Agar aap ko koi kharab ya galat item mila hai, to 24 se 48 ghante ke andar hamare WhatsApp support ya email par picture/video ke sath contact karein. Hum aap ko free exchange/return provide karenge. 🔄

📍 6. Order track kaise karein?
Order dispatch hone ke baad aap ko WhatsApp/SMS par tracking number bhej diya jaye ga jisse aap apna parcel online track kar sakte hain. 📲

❌ 7. Order cancel kaise kar sakte hain?
Order cancel karne ke liye dispatch hone se pehle hamare WhatsApp par rabta karein. 📩